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Terms & Conditions – Sanatva Ayurvedic
Welcome to Sanatva Ayurvedic(‘Website’). This Website is owned, operated, and managed by Sanatva Ayurvedic(‘Sanatva’ or ‘we’ or ‘us’). By accessing and using this Website, you agree to comply with the terms and conditions outlined below (‘User Agreement’). This agreement is subject to periodic revisions, and continued use of the Website constitutes acceptance of these changes.
For any queries, concerns, or feedback, you can reach us at:
- Customer Care Number: +91 9115591455
- Email: info@ayurvedicliverdetox.com
1. Ownership of Rights
- All content, including text, images, designs, graphics, and code on this Website, is the property of Sanatva Ayurvedic and protected by copyright and intellectual property laws.
- Unauthorized use, reproduction, or distribution of Website content is strictly prohibited.
2. Accuracy of Content & Product Information
- We strive to ensure the accuracy of all product descriptions, prices, and availability.
- Prices include applicable Goods and Services Tax (GST)unless stated otherwise.
- Packaging may vary from images displayed on the Website.
- Colors and appearance of products may differ slightly due to screen display variations.
3. Orders & Acceptance Policy
- All product listings constitute an invitation to offer. Your order is an offer, subject to acceptance by us.
- We reserve the right to accept or reject any order, partially or fully.
- Order confirmation will be provided via email or phone.
- Orders will be deemed accepted upon dispatch of the products.
- Product will be delivered in 6-12 days.
4. General Terms of Use
- The Website must be used for lawful purposes only.
- We do not guarantee the lowest prices for any products.
- Offers, promotions, and discounts are subject to availability and change without prior notice.
- Users must not engage in fraudulent activities or misuse of discount codes.
5. Order Cancellation & Refund Policy
Cancellation by Sanatva Ayurvedic:
- Orders may be canceled due to unforeseen reasons, including unavailability of stock or technical issues.
- If an order is canceled after payment, the amount will be refunded.
Cancellation by Customer:
- Orders can only be canceled before dispatch.
- Refunds for prepaid orders will be processed within7-10 business days.
- No refunds or exchanges for bulk orders or special promotions.
6. Usage Restrictions
Users must not:
- Post or transmit unlawful, abusive, or harmful content.
- Interfere with Website security.
- Use bots, spiders, or any automated means to access the Website.
- Copy, modify, or distribute content without permission.
7. Quantity & Pricing Policy
- We reserve the right to limit the quantity of purchases per customer.
- Pricing errors, if any, will be corrected, and affected orders may be canceled or modified.
8. Limitation of Liability
- Our liability is limited to the replacement or refund of the purchased product.
- We are not responsible for any indirect, incidental, or consequential damages.
9. Governing Law & Jurisdiction
These terms are governed byIndian law, and any disputes shall be subject to the jurisdiction of the courts inPanchkula, Haryana (India).
**INDEMNITY**
We disclaim all warranties or conditions, whether expressed or implied, (including without limitation implied warranties or conditions of information and context). We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this Website. This User Agreement and any contractual obligation between us and you will be governed by the laws of India, subject to the exclusive jurisdiction of Courts in Panchkula, Haryana (India). All disputes will be subject to arbitration in Panchkula, Haryana (India) in English by a single arbitrator appointed by us under the Arbitration and Conciliation Act, 1996. Each party to arbitration shall bear its own cost. You agree to defend, indemnify and hold harmless Sanatva Ayurvedic, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Sanatva Ayurvedic or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to intellectual property rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
**ELIGIBILITY TO USE**
Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents, etc. are not eligible to use the Website. We reserve the right to terminate your membership and refuse to provide you with access to the Website at our sole discretion. The Website is not available to persons whose membership has been suspended or terminated by us for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. We make no representation that any products or services referred to in the materials on this Website are appropriate for use, or available outside India. Those who choose to access this Website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. We will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India.
**PRIVACY POLICY**
If you do not agree, please do not use or access the Website. All the information provided to us by you, including sensitive personal information, is voluntary. You have the right to withdraw your consent at any time, in accordance with the terms of this User Agreement, but please note that withdrawal of consent will not be retroactive. We value the privacy of information pertaining to our associates. The linkage between your IP address and your personally identifiable information is not shared with third parties without your permission or except when required by law. Notwithstanding the above, we may share some of the aggregate findings and details with advertisers, sponsors, investors, strategic partners, and others in order to help grow our business without obtaining any approval from you.
**REFUSAL OF SERVICE**
We reserve the right to refuse service to anyone at any time. We reserve the right, in our sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security, or proper administration of the service.
**PROMOTIONAL COMMUNICATIONS**
We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, SMS updates, and anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information, please click the “unsubscribe” link in any email that we send to you or register as a Do Not Disturb user.
**FINANCIAL DETAILS**
You agree, understand, and confirm that the credit/debit card details or other financial details provided by you for availing of services on the Website will be correct and accurate, and you shall not use the credit/debit card or financial facility which is not lawfully owned/obtained by you. We will not be liable for any credit/debit card fraud. The liability for the fraudulent use of a card will be on you, and the onus to “prove otherwise” shall be exclusively on you.
**COMMUNICATION**
When you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website.
**WEBSITE FEEDBACK, USER COMMENTS, AND USER-GENERATED CONTENT**
All reviews, comments, feedback, suggestions, and other submissions disclosed, submitted, or offered on this Website shall be and remain our property. Such disclosure, submission, or offer shall constitute an assignment to us of all worldwide rights, titles, and interests in all copyrights and other intellectual properties in the Comments.
**COPYRIGHT & TRADEMARK**
All rights, including copyright, in this Website are owned by or licensed to Sanatva Ayurvedic. Any use of this Website or its contents, including copying or storing it in whole or part, other than for your own personal, non-commercial use, is prohibited without our prior permission. The Sanatva Ayurvedic names and logos and all related product and service names, design marks, and slogans are the trademarks or service marks of Sanatva Ayurvedic or licensed to Sanatva Ayurvedic.
For any queries, contact us at:
Customer Care Number: **9115591455**
Email: **
info@ayurvedicliverdetox.com
**
**OBJECTIONABLE MATERIAL:**
You understand that by using this Website or any services provided on the Website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, we and our affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
**TERMINATION:**
This User Agreement is effective unless and until terminated by either you or us. You may terminate this User Agreement at any time by informing us in writing through the Indian postal system by registered post that you no longer wish to be associated with this Website, provided that you discontinue any further use of this Website. We may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Website. Such termination will be without any liability to Sanatva Ayurvedic. Upon any termination of the User Agreement by either you or us, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under the User Agreement or otherwise. Our right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.
**LIMITATION OF LIABILITY AND DISCLAIMERS:**
The Website is provided without any warranties or guarantees and in an “As Is” condition. You must bear the risks associated with the use of the Website. The Website provides content from other Internet websites or resources, and while we try to ensure that material included on the Website is correct, reputable, and of high quality, we shall not be held liable or responsible if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, we or our suppliers shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or in connection with the Website, its services, or this User Agreement. Without prejudice to the generality of the section above, our total liability to you for all liabilities arising out of this User Agreement, be it in tort or contract, is limited to the amount charged to you, against the value of the products ordered by you. Sanatva Ayurvedic, its associates, and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links, or communications provided on or through the use of the Website or that the operation of the Website will be error-free and/or uninterrupted. We assume no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with the use of the Website; and/or any interruption or errors in the operation of the Website.
**WEBSITE SECURITY:**
You are prohibited from violating or attempting to violate the security of the Website, including, without limitation:
– Accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
– Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
– Attempting to interfere with service to any other user, host, or network, including, without limitation, via means of submitting a virus to the Website, overloading, ‘flooding,’ ‘spamming,’ ‘mail bombing’ or ‘crashing’;
– Sending unsolicited email, including promotions and/or advertising of products or services; or
– Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting.
Violations of system or network security may result in civil or criminal liability. We will investigate occurrences that may involve such violations and may involve and cooperate with law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to navigate or search this Website other than the search engine and search agents available from Sanatva Ayurvedic on this Website and other than generally available third-party web browsers (e.g., Google Chrome, Firefox, Microsoft Internet Explorer).
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secured server through firewalls. The Company does not access, store, or keep debit card data or credit card data and/or any financial information. All transactions are done using Secure Server Software (SSL) for 128-bit encryption through third-party gateways, and Sanatva Ayurvedic plays no role in the transaction, except for directing the customers to gateways or relevant webpage(s). Accordingly, Sanatva Ayurvedic shall not be responsible or liable for any loss or damage due to any disclosure whatsoever of Personal Information while using third-party gateways and/or websites. Sanatva Ayurvedic shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any Personal Information concerning the User’s account and/or information relating to or regarding online transactions using credit cards/debit cards/cash cards/net banking and/or their verification process and particulars nor for any error, omission, or inaccuracy with respect to any information so disclosed and used. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of your information. To protect your privacy and security, we will verify your identity before granting access or making changes to your Personal Information. If you have registered your profile on the Website, your ID and Password are required in order to access your Account. You are responsible for protecting against unauthorized access to your password and to your computer.
**ENTIRE AGREEMENT:**
If any provision of this User Agreement is found to be invalid or unenforceable as per applicable laws, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the User Agreement shall continue in effect. Unless otherwise specified herein, this User Agreement constitutes the entire agreement between you and us with respect to the Website/services, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us with respect to the Website/services. Our failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
Sanatva Ayurvedic – Terms and Policies
Contact Information:
If any User has any grievance, comment, question, or suggestion regarding any of our Product/Services, please contact our Grievance Officer, who will redress the grievances of the Users expeditiously but within one month from the date of receipt of grievance.
Grievance Officer can be reached by:
- Sending a letter marked to the attention of Grievance Officer, AV Traders, SCO12, Sector 5, Panchkula – 134109 (India); or
- Sending an email to
- info@ayurvedicliverdetox.com
- Contacting us via mobile at +91 9115591455
Health-Related Information:
The information contained on the Website is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the Website (including, but not limited to, information that may be provided by healthcare or nutrition professionals) for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. You should read carefully all product packaging prior to use. The results from the products will vary from person to person. No individual result should be seen as typical.
Shipping and Delivery:
All Products purchased from the Website shall be delivered to the User by standard courier services by Sanatva Ayurvedic or on behalf of the respective Sellers through a logistics partner. All deliveries where applicable shall be made on a best-effort basis, and while the Website will endeavor to deliver the Products on the dates intimated, the Website disclaims any claims or liabilities arising from any delay in this regard.
- A nominal fee may be charged on all Cash on Delivery (“COD”) orders. The COD charge can be viewed at the time of placing the order and in all order-related emails. This charge shall not be refunded if an item is returned or if the cancellation request is raised after the order is shipped.
- Sanatva Ayurvedic shall not be responsible for any delay in the delivery of the Products.
- Sanatva Ayurvedic shall not be liable for any damage to the Product in transit due to mishandling by the logistics partner.
- The logistics partner supported by Sanatva Ayurvedic will make a maximum of three attempts to deliver your order. In case the User is not reachable or does not accept delivery, the respective Seller reserves the right to cancel the order(s) at its discretion.
- Estimated delivery time shall be displayed on the order summary page, and Users will receive an email confirmation once the order is received.
- No deliveries shall be made outside the territorial boundaries of India.
Return, Replacement, and Refund Policy:
All Products ordered from the Website and successfully delivered to the User by Sanatva Ayurvedic may be returned in accordance with the following terms:
- Return/Exchange should be initiated within 15 days of order delivery.
- The tags on the product should be intact.
- The product should be unused and in an undamaged condition.
- The item needs to be returned along with the original packaging.
If the User wants to return the product within 15 days from the delivery date and Sanatva Ayurvedic does not offer pickup of the items, then the User can return the package using any courier service of their choice to:
Sanatva Ayurvedic
AV Traders, SCO12, Sector 5, Panchkula – 134109 (India)
Email: info@ayurvedicliverdetox.com
Mobile: +91 9115591455
If a User self-ships the return item, they will be reimbursed for shipping costs, provided they share a scan copy of the courier bill/receipt via email to info@ayurvedicliverdetox.com
Refunds for prepaid orders shall be processed within 15 working days of receiving the returned product and will be made through the same payment mode used for the purchase. For COD transactions, the User can opt for a refund via NEFT to their bank account.
Order Cancellation Policy:
Sanatva Ayurvedic reserves the right to cancel any order if fraudulent activity is detected. If a User’s order is canceled after payment, the amount will be refunded to their account. Suspicious transactions, overuse of vouchers, misuse of return policies, or excessive order cancellations may result in account suspension.
Compliance With Laws:
All Users and Sellers shall comply with applicable Indian laws, including but not limited to the Information Technology Act, Foreign Exchange Management Act, Customs Act, Prevention of Money Laundering Act, and Income Tax Act.
For any further queries, please reach out to us at info@ayurvedicliverdetox.com or call +91 9115591455.
DISCLAIMER: All statements are based on clinically studied benefits of each ingredient. This product is not intended to diagnose, treat, cure or prevent any disease. Result may vary person to person.
